Return on investment with EvenUp: Based on time savings, found missing docs value, lowered case carry costs, and increased policy limits settlements.
Anderson Injury Lawyers is a Dallas-Fort Worth-based personal injury law firm specializing in car accident claims. A complex, ever-growing caseload forced the firm to find systems and services to help scale operations.
Managing Partner Mark Anderson sought a solution to help the firm manage expansion without incurring significant staffing costs or upskilling time. They needed a streamlined approach to improve operational efficiency and client outcomes—overcoming inconsistent demand letter quality, reducing turnaround times, and ensuring consistently comprehensive demands that maximize claims.
Anderson Injury Lawyers brought on EvenUp for the AI-powered demand letter generation capabilities—to increase capacity and get more demands out the door. Anderson says EvenUp’s demand quality and subsequent results are exceeding expectations. He says EvenUp demands are better than their human demands. In certain instances, the firm even mandates that EvenUp be used exclusively.
We've pinpointed certain cases and types of insurance companies where EvenUp is better, so we've implemented a new rule that the EvenUp Demands tool has to be used on these because the results we're seeing are just great.
Mark Anderson
Anderson Injury Lawyers initially brought on EvenUp Demands™ for just the demand letter generation components. Here’s a rundown of the features that helped Anderson Injury Lawyers expand demand capacity while maintaining the highest quality results:
| AI-powered demands | Missing documents check | Settling for more |
| Anderson Injury Lawyers simply needed help generating more demands. Once they saw the quality, they quickly integrated EvenUp Demands™ into key workflows—leading to greater efficiencies and better results. | Anderson Injury Lawyers has drastically reduced human error with EvenUp’s missing document capabilities—a critical feature for personal injury firms considering that there are at least 5 missing documents for every 10 PI claims. | Anderson Injury Lawyers identified scenarios where EvenUp delivers consistently better results than human demands—not surprising given EvenUp’s demands have a 69% higher likelihood of hitting policy limits across all our clients. |
As Anderson Injury Lawyers ramped up with the Demands™ capabilities, EvenUp launched its Claims Intelligence Platform™, a comprehensive set of products empowering law firm leaders to deliver superior standards of representation and fair settlements. Anderson and his CEO are using these new products to better serve their respective lines of business—with his CEO focused on insights from the Executive Analytics™ function while Anderson hones in on the Settlement Repository™ that benchmarks outcomes from similar past cases.
The biggest impact I can see with the new product is the comparative data on what other cases settle for. My biggest fear as a lawyer is settling a case for less than what the going rate for that case is. Or on the flip side, overvaluing a case based upon an emotional component and then forcing the case to go longer or go to trial when it should have been settled for a reasonable amount early on.
Mark Anderson
Here’s a breakdown of products Anderson and team find valuable from the EvenUp Claims Intelligence Platform™:
| Executive Analytics™ | Settlement Repository™ | Strengths & Weaknesses |
Anderson Injury Lawyers is using EvenUp’s new performance tool to track key case metrics across competitors and by employee—so they can identify which attorney consistently submits demands with missing documents or which paralegal is most prudent about sending demands on time. | Anderson is personally committed to delivering the best outcomes for every case the firm takes on. EvenUp Settlement Repository™ offers a data-driven approach to settlement outcomes that empowers users to generate and leverage learnings from past cases to maximize client returns. | Anderson is enabling his staff to seamlessly navigate adjuster conversations and maximize claims with Negotiation Preparation™—which puts case strengths, weaknesses, and other key case elements at attorney’s fingertips in real time so that they’re never caught off guard. |
Anderson Injury Lawyers has transformed its approach to personal injury cases with EvenUp Demands™. They’ve increased capacity and scaled demand output while maintaining consistently great results.
EvenUp’s in-depth analytics empower Anderson Injury Lawyers to make informed decisions, enhancing staff performance and driving better outcomes. The Claims Intelligence PlatformTM provides tactical and strategic insights to serve the needs of Anderson as well as his CEO—giving them both a more detailed view of what uniquely matters most to them.
These tools enable Anderson Injury Lawyers to maintain top-tier service for their clients while delivering exceptional quality. Contact us today to see how EvenUp’s Claims Intelligence Platform™ will work for you.
