Chicago-based personal injury law firm, McCready Law, works closely with their clients to help them better understand their case and how they can leverage the law in seeking the damages and the settlements they deserve. The team’s collective dedication to helping others fuels their determination to deliver exceptional client service.
Crafting effective, thorough demand letters was a labor-intensive process for McCready Law, with attorneys manually sorting through stacks of medical records. The firm established an automated process for drafting demand letters, similar to a template, based on the medical treatment in the case.
Even with streamlined systems in place, efficiency remained a struggle. Attorneys still had to sift through pages and pages of medical records, bills, and treatments, and they could risk missing something important.
While demand letters can be somewhat formulaic, it takes time and finesse to ensure you include all the necessary details and can articulate your client’s experience—something that can’t be templatized.
“It’s not a matter of just sending all the records and bills. It requires analysis,” says Michael McCready, Founder and Managing Partner at McCready Law. “We tried to be as efficient as possible, and we were able to crank out a lot of demands, but it wasn’t anywhere near what we get with EvenUp.”
Enter EvenUp—a game-changer for McCready Law. Instead of hours spent poring over records, McCready Law could use EvenUp’s AI-powered platform to generate demand letters with unprecedented speed and accuracy.
McCready Law no longer has to worry about sifting through loads of information and identifying missing elements, or things that might be detrimental to the case—things that can easily be missed due to human error.
Plus, they’re able to get up to speed on their cases faster. “Now, our attorneys are learning about the case by reading through the demand letter first, and then going back to the file to see if anything needs to be added,” says McCready.
When it comes to legal advocacy, crafting compelling, persuasive demand letters is paramount. McCready Law has always valued creativity and storytelling in their approach, and EvenUp has maintained, and even exceeded, that standard.
What makes these demands stand out? They’re not just dry recitations of facts. Instead, they’re engaging narratives designed to paint a picture of the client and what they’ve experienced—their loss of enjoyment and exactly how their lives have been flipped upside down.
Plus, EvenUp’s AI-powered demand letters are based on over 250K verdict and settlement data points to calculate pain and suffering, loss of earnings, and more. They also include all the relevant details adjusters need, such as ICD codes, dates of treatment, summary of providers, and more.
“Including ICD codes helps the adjuster so much because they need to put those into their system,” added McCready. “And when you have them all listed out in your demand, it makes their job so much easier.”
Since adopting EvenUp, McCready Law has experienced an increase in efficiency, notably in time saved and improved case outcomes. “My lawyers are asking for more demands,” noted McCready, a clear indicator of EvenUp’s impact on efficiency.
Reduced "time on desk" is another key benefit of EvenUp. “They’re sending demand letters out faster and that’s primarily because they’re not starting from scratch. It doesn’t take as long, and it’s not as daunting,” says McCready. By providing attorneys with drafts that are nearly complete, EvenUp is helping them allocate more time to focus on what truly matters—advocating for their clients.
Lastly, McCready Law has observed an increase in settlement values, as reported by their lawyers, after leveraging EvenUp’s demands. “We've been able to identify some cases that we got a higher settlement value than we were expecting, and it was probably the result of the demand letter,” noted McCready.
McCready Law’s partnership with EvenUp marks a major shift in their approach to demand letter preparation. From labor-intensive, manual writing processes to streamlined efficiency, McCready Law has saved time and improved the quality and impact of their demand letters—a testament to the power of legal tech innovation.
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