Getting Started with EvenUp's MedChrons™

Product guides

In this guide

What are the different MedChrons™ offerings?

How do I request a MedChron™?

How do I edit a MedChron™ while in progress?

How do I cancel a MedChron™ request?

How do I view the summarized pre- and post-incident timeline?

How do I view the source documents?

How do I utilize the Nurse Review feature?

How do I request a revision to the medical analysis?

What are the different MedChrons offerings?

For more details or customized options, reach out to your Customer Success Manager (CSM).

Standard: Quickly get up to speed on your plaintiff’s medical history to create a strong case strategy without sifting through hundreds of records.
Premium: Includes everything in Standard, plus guaranteed nurse reviews and a deeper understanding of your plaintiff’s medical history with medical professional names.

How do I request a MedChron?

To request a MedChron, log in to the EvenUp Portal and create your Case by pressing “+Case”. Input all relevant details and upload supporting files. From the Case, select "Request MedChron." Choose either the standard or premium version, depending on your needs. Fill out the required case details and upload the relevant medical records. The portal will display the number of credits used before submission, and you'll receive a notification when the MedChron is ready.

How do I edit a MedChron while in progress?

Once a MedChron is in progress, you cannot directly edit it in the EvenUp Portal. If changes are needed, contact your CSM to request edits or upload additional documents. They will manually add the information if the MedChron has not yet been completed. For best results, ensure all required records are submitted before starting the request.

How do I cancel a MedChron request?

To cancel a MedChron request, you cannot do so directly within the EvenUp Portal. Instead, reach out to your CSM or the Legal Operations (LOPs) team, and they will process the cancellation on your behalf. Be sure to contact them as soon as possible to avoid unnecessary delays.

How do I view the summarized pre- and post-incident timeline?

To view the summarized pre- and post-incident timeline in a MedChron™, log in to the EvenUp Portal, open the completed MedChron™ request, and navigate to the timeline section. This will display a visual timeline of the plaintiff's medical events, with key highlights of treatment before and after the incident. The timeline is color-coded and organized to help you quickly assess the chronology of events. For a more detailed view, you can explore specific medical records attached to the MedChron™.

How do I view the source documents?

To view the source documents in a MedChron™, log in to the EvenUp Portal and open the relevant MedChron™ request. The source documents, such as medical records, will be listed alongside the medical chronology. You can access them directly by clicking on the attached files, which are available in PDF format. These documents are linked to the key events and summaries provided in the MedChron™ for easy reference.

How do I utilize the Nurse Review feature?

To utilize the Nurse Review feature in a MedChron™, choose the premium version of the service when submitting your request. This guarantees that a licensed nurse will thoroughly review the medical chronology for accuracy and completeness. The nurse will identify critical medical insights and ensure that the medical facts are accurately reflected in the chronology. This feature is ideal for complex cases requiring additional medical expertise. You can monitor the review status through the EvenUp Portal.

How do I request a revision to the medical analysis?

To request a revision to the medical analysis in a MedChron™, log in to the EvenUp Portal and navigate to the specific MedChron™ request. Select the "Revisions" section and choose "New Documents" to upload any updated records or instructions for the revision. If you find an error in the analysis, use the "Error in MedChron™" option, and the EvenUp team will handle the revision accordingly.

Chronological Order Summaries

How do Chronological Summaries differ from Provider Medical Summary Tables, and why would I use one over the other?

Can I select which format to use for each demand?

Currently, formatting preferences are set at the firm level, meaning you must choose either Provider Medical Summary Tables or Chronological Summaries across all demands. We plan to introduce more flexibility in the future, allowing selection at the requester, attorney, or request level.

I currently use Provider Medical Summary Tables in my Demands™ but want to switch to Chronological Summaries. How do I do that?

Simply contact your Customer Success Manager (CSM) or Customer Onboarding Specialist to update your firm’s formatting preference.

Looking for something else? Check out our FAQs page

Medchrons™