Communications Agents

End Hold Times. 
Reclaim Your Time.

Let AI voice and SMS agents take on the repetitive tasks, so your team can proactively focus on what they do best: building client trust, shaping case strategy, and coordinating care.

Five Ways Communication Agents Accelerate Your Cases

AI-powered voice and text assistants that sound remarkably human, handling everything from insurance claim openings to recurring client check-ins.

01

Open Insurance Claims

Get claim numbers in hours, not days
Open more claims in parallel with fewer staff members using agents to autonomously return claim numbers and adjuster assignments.

02

Confirm Liability & Coverage

Check coverage before you invest time
Agents contact carriers, confirm liability and coverage, and deliver written confirmation to your team. That’s 16+ minutes back per case.

03

Check-In on Client Treatment

Catch missed appointments before they cost you
Agents check in with clients via text or call to track appointments. 37% of the time, they surface problems your team would have missed.

04

Chase Medical Records

Get records delivered without tying up your team
Agents follow up on records requests and manage the multi-week process from start to finish, saving your team 4+ hours per case.

05

Verify Medical Balances

Know exactly what’s owed before you settle
Get detailed bill summary breakdowns that link out directly to the latest bill for every provider. Plus Agents call providers on your behalf, confirming the latest balance details, and deliver check information directly to your team all without the hold times.

Communication Agents Handle the Calls. Your Team Handles the Strategy.

Automate Work that Slows Cases Down

AI Agents call carriers, providers, and adjusters so your team doesn’t have to. Cases move forward on their own, giving your team 9+ hours back on every one.

Catch Problems Early

20% of clients report missed appointments. Voice agents and text assistants record all communications and surface issues for your team to practively address.

Scale Firm Output, Not Payroll

Communication Agents open claims in parallel, so your team can process more cases in a day than they used to in a week. More claims opened, same headcount.

John K. Zaid

“EvenUp’s Communication Agent keeps those conversations going while my team focuses on the critical work of medical management and maximizing client recovery.”

John K. Zaid

Managing Partner and Founder, John K. Zaid & Associates

Get More Done Without Overloading Your Team

Set it and forget it. AI Agents work in parallel across every case, working in the background while your team focuses on case strategy.

Scale Calls, Not Headcount

Teams can now complete in hours what once took days. Schedule 10+ agents at 9 AM EST, and by lunch all calls are finished with documentation ready.

Fill Details Once, Auto-Fill Forever

Enter plaintiff information, insurance details, and provider contacts once. Every future call auto-fills that data, no re-entering.

Results Delivered to Your Inbox

Structured summaries, full transcripts, and call recordings sent directly to your email. No logging into another system. Results arrive where you already work.

AI That Works the Whole Case

Why EvenUp

  • Covers the full case lifecycle
    Five agent types automate high-volume administrative work from post-retainer through settlement.
  • AI where it makes sense
    We automate calls to insurance and medical providers, repetitive work that rewards persistence, not empathy.
  • AI built for PI
    Powered by Piai, trained exclusively on the largest structured personal injury dataset. Built for real-world PI tasks.
  • Stops at intake
    Most competitors focus narrowly on after-hours intake and lead capture, leaving the rest of the case lifecycle untouched.
  • AI on your most sensitive calls
    Clients in crisis need empathy, not automation. Most firms aren’t willing to change that, and shouldn’t have to.
  • Generic AI
    General-purpose AI retrofitted for personal injury, not built for it.

All-In-One, Case-Based Pricing

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Communication Agents™ Medical Management™ Workflow Automation™ Express Demands™ Companion™ Settlement Repository™ Case & Negotiation Prep Executive Analytics™ MedChrons™ AI Drafts™ Expert Demands