Communication Agents

End Hold Times. Reclaim Your Time.

Let AI voice and SMS agents take on the repetitive tasks, so your team can proactively focus on what they do best: building client trust, shaping case strategy, and coordinating care.

Schedule a Call
Customizable Voice Agents

Tailor Voice Agents to Your Firm

Start with a ready-to-go agent, customize it to match your workflow, or describe a new call in plain language and let Companion create it for you.

  • Define what a successful call looks like.
  • Customize how the agent introduces itself.
  • Control what information it can share.
  • Add, remove, or reorder questions.
  • Set the schedule and retry behavior.
  • Save customized agents for your team to reuse.

Six Ways Communication Agents Accelerate Your Cases

AI-powered voice and text assistants that sound remarkably human can handle everything from insurance claim openings to recurring client check-ins.

01

Open Insurance Claims

Open 3.5x more claims with AI Agents

Open more claims in parallel with fewer staff members while agents handle carrier calls, navigate hold times, and return claim numbers and adjuster assignments to your team.

02

Confirm Liability & Coverage

Save 16+ minutes per case on coverage checks

Agents contact carriers to verify liability, confirm coverage, and gather policy information your team needs to determine next steps.

03

Check-In on Client Treatment

Catch issues needing attention in 37% of calls

Agents check in with clients and medical providers to track treatment progress, missed appointments, upcoming care, referrals, and other issues that could slow a case down. Available in both English and Spanish.

04

Chase Medical Records

Save 4+ hours per case on records follow-up

Agents follow up with medical providers on outstanding records and bills, identify roadblocks, and capture expected delivery dates so your team doesn’t have to chase them.

05

Verify Medical Balances

Know exactly what’s owed before you settle

Agents verify current medical balances, gather payment and adjustment information, and request updated statements to help your team move cases toward demand and settlement.

06

Keep Cases Moving Toward Settlement

Remove the follow-ups that slow cases down

Agents follow up on liens, demand letters, declaration pages, and other outstanding information so your team can keep cases moving toward settlement and disbursement.

Communication Agents Handle the Calls. Your Team Handles the Strategy.

Reclaim 9+ Hours of Capacity Per Case

AI Agents call carriers, providers, and adjusters so your team doesn’t have to. Cases move forward on their own, unlocking over a days worth of bandwidth per matter.

20% of Missed Appointments Caught

Voice agents and text assistants record all communications and surface issues for your team to proactively address.

Scale Firm Output, Not Payroll

Communication Agents open claims in parallel, so your team can process more cases in a day than they used to in a week. More claims opened, same headcount.

John K. Zaid

“EvenUp’s Communication Agent keeps those conversations going while my team focuses on the critical work of medical management and maximizing client recovery.”

John K. Zaid

Managing Partner and Founder, John K. Zaid & Associates

Get More Done Without Overloading Your Team

Set it and forget it. AI Agents work in parallel across every case, working in the background while your team focuses on case strategy.

Grow Caseload Without Growing Your Team

Teams can now complete in hours what once took days. Schedule 10+ agents at 9 AM EST, and by lunch all calls are finished with documentation ready.

Fill Details Once, Auto-Fill Forever

Enter plaintiff information, insurance details, and provider contacts once. Every future call auto-fills that data, no re-entering.

Next Steps Delivered to Your Inbox

Structured summaries, full transcripts, and call recordings sent directly to your email. No logging into another system. Results arrive where you already work.

ROI Calculator

Save Your Firm Thousands with Communication Agents

See how much admin time your firm could reclaim and what that means for your bottom line.

Calculate Savings

AI That Works the Whole Case

Why EvenUp

  • Covers the full case lifecycle
    Five agent types automate high-volume administrative work from post-retainer through settlement.
  • AI where it makes sense
    We automate calls to insurance and medical providers, repetitive work that rewards persistence, not empathy.
  • AI built for PI
    Built on a growing library of carrier and provider profiles, so every call reaches the right person with the right information, getting your team answers faster.
  • Stops at intake
    Most competitors focus narrowly on after-hours intake and lead capture, leaving the rest of the case lifecycle untouched.
  • AI on your most sensitive calls
    Clients in crisis need empathy, not automation. Most firms aren’t willing to change that, and shouldn’t have to.
  • Generic AI
    General-purpose AI isn’t trained on PI workflows, leading to incomplete calls, repeated follow-ups, and wasted time.

All-In-One, Case-Based Pricing

Schedule a Call
Communication Agents Medical Management Workflow Automation Express Demands™ Companion™ Settlement Repository™ Case & Negotiation Prep Executive Analytics™ MedChrons™ AI Drafts™ Expert Demands