Best Practices for People-focused AI Adoption

Rapid growth is exciting—until it begins to strain your team, slow execution, and put case quality at risk. As J&Y Law’s caseload increased month over month, teams struggled to keep pace with time-intensive work. They became inundated with organizing medical records, tracking treatment, preparing demands, and conducting thorough case reviews.

Join Monica Washington Rothbaum, Chief Operating Officer and Senior Attorney at J&Y Law, for a candid conversation on how she led firm-wide AI adoption using a structured change-management framework—driving real adoption without overwhelming her team or sacrificing culture.

What you’ll learn:

• Building trust and buy-in before introducing new technology
• Clearly communicating why change was necessary—and how it connected to each employee’s role
• Creating feedback loops so team members felt heard throughout the rollout
• Partnering with a technology vendor that stayed engaged well beyond implementation

Learn how to lead change that actually sticks—and how the right framework and partner can make all the difference.

About the Speakers

Monica Washington Rothbaum

COO, Senior Attorney, J&Y Law

Wally Wong

AI Strategy Lead, Southern CA, EvenUp