Beyond Intake: Where AI Voice Agents Are Actually Driving Impact

Overview

AI in personal injury has been dominated by intake, but that’s not where most of the work or bottlenecks live throughout the lifetime of a case.

Join us for a data-driven session revealing how leading firms are using AI Communication Agents to automate the most time-consuming parts of the case lifecycle and unlock more operational capacity without adding headcount.

Drawing from real usage, we’ll break down what’s actually working, where the ROI is coming from, and why case automation is quickly becoming the new competitive edge.

In this session, you’ll learn:

• How to evaluate impact, measure success, and justify investment in automation
• A breakdown of the workflows, touchpoints, and tasks driving measurable capacity gains
• The operational bottlenecks that exist after intake and how top firms are solving them
• Real-world adoption trends, use cases, and what separates top performers
• How firms are increasing case velocity, reducing delays, and freeing up teams for higher-value work

Category: Pre-Litigation

About the Speakers

Anthony Massaro

AI Adoption Manager, EvenUp