When your best people are working 14-hour days and their caseloads are ballooning, something has to give. For Lerner & Rowe, PLAAS by EvenUp was the answer.

With EvenUp’s Proactive Personal Injury AI Platform™ and PLAAS now embedded across Lerner & Rowe’s operations, the firm has successfully decoupled its growth from labor constraints.

• Hitting Policy Limits: PLAAS is securing policy limit demands, getting tenders, and revealing limits earlier. Turns $15,000 settlements into $25,000 policy limit tenders.
• Unlocked Capacity: PLAAS™ now manages a growing portfolio of cases, allowing the firm to scale without the lag of traditional hiring.
• Accelerated Case Output: For a case manager overseeing 100 cases, this efficiency reclaims over 315 days of productivity per year. 
• Reclaimed Review Time: AI Playbooks™ is increasing review time by 93% for treatment client calls. 
• Faster Claims Opening: Communication Agents™ save 30 minutes per case to open claims. For a case manager overseeing a 100-case load, this effectively reclaims 6 full business days previously lost to insurance phone queues.

We've been pleasantly surprised. We finally found a company that's delivering what they promised to deliver. EvenUp will help us become more efficient, improve our operations, and without a doubt make us a better firm.

Glen Lerner

Founding Partner

Lerner & Rowe

---

Categories: Customers, Product