In a small upstate New York market, finding and keeping experienced case managers is a constant battle. Every case referred out costs firms 66% of its fees. For Passalacqua & Associates, PLAAS™ changed the math.
With EvenUp’s Proactive Personal Injury AI Platform and PLAAS™ now embedded across the firm’s operations, Passalacqua & Associates has scaled case volume without scaling headcount.
- Hitting Profitability Goals: PLAAS cases are hitting policy limits and clearing $5,000 per month, 4x the firm’s profitability baseline.
- Scaling Case Volume: The firm now handles 300% more case volume in the same timeframe with zero increase in staff size.
- Accelerated Demand Output: During the ramp period, a single PLAAS case manager delivered 11 demands in a week against an expected two, and the firm’s monthly demand output has since doubled.
- Fees Kept In-House: Instead of referring out soft-tissue MVA cases and losing 66% of fees, the firm keeps them in-house and retains 100% of attorney fees.
- Reclaiming Litigation Focus: With pre-litigation backlogs cleared, senior trial attorneys are back on high-value litigation, working up catastrophic files and fast-tracking depositions.
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