What is EvenUp?

What is EvenUp and what does it do?

EvenUp is the leading proactive AI platform for personal injury law firms, supporting the entire case lifecycle from intake through resolution. It pairs Piai™, a collection of AI models trained exclusively on personal injury data, with tools and AI agents that work across intake, treatment, demands, negotiation, discovery, and trial. EvenUp is used by 2,000+ personal injury firms, including 30% of the top 100.

What types of cases does EvenUp support?

EvenUp supports personal injury cases, including motor vehicle accidents, premises liability, medical malpractice, and mass torts.

Is EvenUp a software platform or a service? EvenUp offers both. Firms use our AI platform throughout the case lifecycle, while our managed services offering, PLAAS™ (Pre-Litigation as a Service), runs pre-litigation on the firm’s behalf. Firms can buy either or both.

Who uses EvenUp?

EvenUp is used by 2,000+ personal injury law firms nationwide, from high-volume pre-litigation practices to litigation and trial firms. Firms including William Mattar Law Offices, Fielding Law Group, and John K. Zaid Associates use EvenUp to grow case quality without growing headcount.

What do law firms say about EvenUp?

Firm leaders consistently cite faster resolution, higher settlement values, and the ability to grow caseloads without adding staff. Steve Malman, president of Malman Law: “I would 100% recommend EvenUp if you want to run an efficient law firm and have very happy clients.” Sergo Aivazov, founding partner of Trident Legal: “You get taken more seriously as a firm because of the quality of EvenUp’s demands.” Glen Lerner of Lerner & Rowe: “We finally found a company that’s delivering what they promised to deliver.”

How do attorneys use EvenUp?

Attorneys use EvenUp to move their cases accurately and efficiently throughout the full lifecycle. They ask Companion™ questions during adjuster calls and depositions to verify case details in seconds and review AI-drafted demands and discovery in Microsoft Word rather than building drafts from scratch.

How does case staff use EvenUp?

Case managers and paralegals use EvenUp for the volume work. Medical records arrive parsed and categorized instead of needing manual review, treatment gaps and missing documents surface automatically, Communication Agents™ handle routine calls and texts to carriers and clients, and demands and discovery draft in minutes rather than hours. Malman Law reclaimed 15,000+ hours a year in medical records review. Sand Law scaled to 60 to 70 demands a month with a single paralegal.

What results have firms seen with EvenUp?

Firms using EvenUp report results that cluster in three areas. On settlement value: Michael Kelly Injury Lawyers increased settlement values 10x. On throughput, Moet Law Group tripled monthly case closures from 30 to 90. On reclaimed capacity, Malman Law reclaimed 15,000+ hours a year in medical records review; Trident Legal saves 30+ hours a week; Lerner & Rowe saved 42+ hours per case manager in demand preparation.

What is Piai™?

Piai™ is EvenUp’s Personal Injury AI, a proprietary AI model that’s trained exclusively on personal injury cases and medical records. It powers every EvenUp product, which is why its output reflects how injury cases are actually documented rather than general legal language.

What makes EvenUp different from other AI tools?

EvenUp is built for personal injury, covering the full case lifecycle from intake through trial, at both the case level and the firm level. Piai™ is trained exclusively on personal injury data. Firms can also hand pre-litigation to EvenUp entirely through PLAAS™, or Pre-Litigation as a Service, which no horizontal AI tool offers.

What makes EvenUp different from Claude or ChatGPT?

General-purpose AI assistants answer questions about text you give them. EvenUp works from the case file itself, with Piai™ trained exclusively on personal injury data, and produces output with line-level citations back to the record so every statement is traceable to its source document. EvenUp is also built to handle protected health information under SOC 2 and HIPAA attestation, which isn’t always true with general consumer AI tools.

How does EvenUp use AI in personal injury law?

EvenUp applies Piai™ at two levels. At the case level, it sharpens decisions on individual matters, surfacing missing records, treatment gaps, and value drivers as they appear. At the firm level, it rolls case data up across the practice so leaders see how the whole book is performing. Both run continuously across the case lifecycle, from intake through trial.

How does EvenUp support case intake?

EvenUp supports intake with proactive file review that screens and triages new cases automatically. AI Playbooks™ detect value drivers such as undiagnosed traumatic brain injuries, commercial policies, or a firm’s own custom criteria, and surface disqualifying factors like DUI indicators or weak liability, so teams can judge case value and strength quickly and skip the cases not worth pursuing. Companion™ delivers actionable summaries across all case files for fast evaluation. Once a client is signed, Communication Agents™ call carriers to open claims and secure adjuster assignments, confirm liability and coverage, and send written confirmation back to the team.

How does EvenUp support negotiations?

EvenUp prepares attorneys to negotiate with the full case picture, including on cases that landed on the desk that morning. Medical Management™ puts every treatment, communication, and follow-up in one timeline, automatically surfacing the value drivers adjusters cannot ignore and flagging potential weaknesses before the adjuster raises them. Companion™ delivers evidence-backed answers to adjuster arguments in real time. Comprehensive file reviews produce a concise summary of the liability position, damages, and target range the moment a case arrives, cutting preparation time by 75%. Case Financials backs every medical charge with line-level citations that withstand adjuster scrutiny, and produces a clean, auditable ledger for disbursement. Firms report 40% more seven-figure settlements. Because the preparation is standardized across every case, the gap between a firm’s best negotiator and everyone else narrows.

Does EvenUp offer agentic AI or legal AI agents?

Yes. EvenUp offers AI agents built for personal injury workflows. They take on repetitive, multi-step work and keep acting until the task is finished, rather than waiting to be prompted at each step.

The agents are specialized by job rather than general-purpose, the same way a firm hires a records coordinator separately from a care manager. One agent asked to track records, monitor treatment, watch demand readiness, and handle client communication at once loses instructions and misapplies its tools. Narrow agents with a defined scope do not, and they all work from the same case record.

Agents do their best work where the work is process: intake, treatment, demand preparation, and settlement. They do less during active negotiation and litigation, where outcomes turn on judgment and the attorney is the one making the calls.

What are Communication Agents?

Communication Agents™ handle routine case communication by voice and SMS. A treatment check-in agent calls or texts plaintiffs each week to confirm appointments and catch gaps in care. Separate agents open insurance claims, confirm liability and policy limits, follow up on outstanding record and bill requests, and verify provider balances. After every call the agent delivers a structured summary, transcript, and recording, logs it to the case timeline, and flags anything needing attention through real-time alerts and a daily digest.

What proactive workflows does EvenUp offer?

AI Playbooks™ offer legal workflow automation that analyzes case files whenever new documents arrive, surfacing insights and triggering the right task at each stage. Firms use them to prioritize high-value cases, streamline handoffs, identify risks early, and screen caseloads for mass tort opportunities. Sunset West Legal Group sees 4x more case reviews with a 75% reduction in review time.

What is Companion™?

Companion™ is EvenUp’s legal AI assistant, working at both the case level and the firm level.

At the case level, Michael Kelly Injury Lawyers queries 10,000-page medical records in seconds instead of weeks, and Moet Law Group uses it during live adjuster calls to verify treatment details without interrupting the negotiation.

At the firm level, Companion runs analyses across the whole docket to flag TBI indicators, find cases missing MRIs, and prioritize high-value files. Three thinking modes let teams control speed and depth per prompt.

How does EvenUp help with demand letters?

EvenUp drafts demands in minutes in the firm’s own tone, using one-click templates or Mirror Mode to replicate the firm’s best documents. AI Drafts™ also generates complaints, discovery responses, negotiation sheets, and medical summaries, each with line-level citations and dynamic exhibit management. A firmwide knowledge base goes beyond templates by defining how the firm handles objections, damages, and case strategy, then applying those standards automatically to every document, so output matches the firm’s best practitioners rather than a generic default. Blank Drafts extends this to any case document from a prompt, with context pulled from selected case files. Attorneys can draft with case-specific AI directly inside Microsoft Word.

Does EvenUp offer AI drafted demands?

Yes. EvenUp’s Express Demands™ and AI Drafts™ use AI to generate demands and other critical legal documents. An Express Demand is a complete demand letter generated by Piai™ from the case file in minutes. It can include medical summaries, ICD-coded injuries, structured treatment data, and damage calculations across every element of loss.

Can EvenUp handle high-volume demand drafting?

EvenUp is built for high-volume practices. Mirror Mode™ replicates firm templates across every case, and a multi-tab workstation lets staff generate and work on several documents at once. AI Drafts™ applies standards for objections, damages, and case strategy to every document automatically, customized to how every firm actually operates.

Can EvenUp draft discovery and litigation documents?

EvenUp drafts complaints, responses to interrogatories, requests for production, requests for admissions, and more through AI Drafts. Every document is generated with line-level citations and Mirror Mode to match firm style.

Why are inline citations important for verifying AI drafted legal documents?

Inline citations tie each claim an AI makes to the exact place in the case file it came from, so a reviewer can verify it instead of trusting it. In legal work, where an unverified figure can undercut a case or reach a filing, traceability is the structural defense against error. Citations also make verification fast, because a reviewer checks the cited sources rather than re-reading the whole record.

What is MedChrons™?

MedChrons™ is EvenUp’s medical chronology generator. It turns raw medical records into litigation-ready chronologies with treatment timelines, diagnostic highlights, organized exhibit lists, and medical summaries, delivered as interactive web, PDF, and DOCX.

How does EvenUp handle medical record review?

EvenUp ingests medical records and extracts, parses, and categorizes injuries, procedures, and treatment dates automatically. Missing bills, missing records, and red flags are surfaced before they cost case value. Malman Law used EvenUp to understand a 20,000-page record set in five minutes, work that previously took two days, and cut missing-document errors by 90%.

Can EvenUp identify gaps in medical treatment?

EvenUp monitors every case continuously and flags treatment gaps, missed appointments, and missing records as they happen. Medical Management™ reaches out to clients by SMS or phone to confirm appointments and catch missed treatment before it erodes case value.

Does EvenUp work with all types of medical records?

EvenUp works with the standard record types in personal injury cases, including bills, treatment notes, imaging reports, and provider records. Records are parsed and categorized automatically. Anything ambiguous can be escalated for human attention.

Does EvenUp improve settlement values?

Firms using EvenUp Demands report a 69% higher likelihood of policy limit settlements. The mechanism is completeness: every injury documented and ICD-coded, every treatment captured, and every element of loss quantified, so the firm can support the number it decides to demand. Michael Kelly Injury Lawyers increased settlement values 10x.

How does EvenUp calculate damages?

EvenUp quantifies every element of loss in the case file: medical bills, ICD-coded injuries, treatment history, and pain and suffering analysis supported by the record. Verdict and settlement data provides context on comparable outcomes. The firm sets the demand figure.

What types of damages does EvenUp document?

EvenUp documents every element of loss found in the record, including medical bills, ICD-coded injuries, treatment history, loss of enjoyment, duties under duress, and pain and suffering.

What is PLAAS™?

PLAAS™ is Pre-Litigation as a Service. EvenUp runs pre-litigation case management as a fully managed service, pairing the platform with US-based case managers who handle claim setup through settlement negotiation and lien resolution. PLAAS recovers 95% of available third-party policy limits, and firms are running in days rather than the months it takes to hire and ramp a case manager.

How does EvenUp help with pre-litigation case management?

EvenUp covers the full pre-litigation lifecycle two ways. Firms can run it themselves on the platform, or hand it to EvenUp through PLAAS™, where EvenUp case managers handle intake, treatment, demands, and negotiation to the firm’s standards from claim setup through settlement.

Is EvenUp HIPAA compliant?

EvenUp is HIPAA compliant and holds HIPAA attestation. Client data is protected under EvenUp’s security and compliance program.

Is EvenUp SOC 2 certified?

EvenUp holds SOC 2 attestation. SOC 2 and HIPAA attestations are both part of EvenUp’s security and compliance program.

Is EvenUp worth it for personal injury law firms?

EvenUp is worth it for firms that want to resolve more cases at higher values without adding headcount. Firms using EvenUp Demands report a 69% higher likelihood of policy limit settlements. Medical Management™ catches missing documents before they cost case value and firms see 40% more seven-figure settlements. Communication Agents™ open 5x more claims and save 16+ minutes per case on coverage checks. Comprehensive file reviews cut negotiation preparation time by 75%. For firms on PLAAS, time on desk drops by three months and EvenUp recovers 95% of available third-party policy limits.

Why should I use EvenUp over building my own AI platform?

Building in-house means building and maintaining the model, the personal injury training data, the security and compliance program, and the integrations, then keeping all of it current as case law, carrier behavior, and medical coding change. EvenUp firms are running in days. The relevant question is not whether a firm can build it, but whether the engineering cost and the ongoing maintenance are a better use of capital than case acquisition.